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Senior Services of America Management Team

Lee Field, Chief Executive Officer and President

Lee Field at Senior Services of America

Lee Field
Chief Executive Officer and President

As founder of Senior Services of America, Mr. Field’s experience with senior housing encompasses over 30 years in marketing and operations, acquisition, development and finance of senior housing and care service alternatives for the elderly. During his career, Mr. Field has been instrumental in the completion of over $500M in senior housing and assisted living transactions.

Prior to the formation of Senior Services of America in 1999, Mr. Field served as an executive officer of Alterra Healthcare Corporation. Mr. Field was President of ALS Canada, a subsidiary of Alterra Healthcare Corporation. Prior to being President of ALS Canada, Mr. Field served as Senior Vice President of Acquisition. During his tenure as the company’s acquisition officer, Mr. Field completed in excess of $130M in transactions for the company.

Prior to joining Alterra, Mr. Field held a succession of executive positions including Executive Vice President and Chief Operating Officer at Crossings Corporation from 1993 until the Crossings Corporation merger with Alterra in the spring of 1995. As Executive Vice President and Chief Operating Officer, Mr. Field was instrumental in the company’s growth and recognition as an early leader in the assisted living industry. Mr. Field held the position of Vice President of Operations from 1989 to 1993, and held managerial positions in Marketing and Market Feasibility upon joining the company in 1984. Crossings Corporation was a developer, owner and operator of senior housings and assisted living projects with 1,500 units located throughout the Western United States.

As a recognized advocate for the senior housing and elderly care service industries, Mr. Field has been an industry speaker regionally and nationally and has successfully lobbied for state legislation in support of the industry. Mr. Field currently serves on the Board of the National Center for Assisted Living (NCAL), as well as the Board of Washington Health Care Association (WHCA).  He also serves as Chair of the Washington Center for Assisted Living Reimbursement Committee. Mr. Field has previously served as the President of the Northwest Assisted Living Facilities Association (NorALFA), served on the Board of the American Senior Housing Association (ASHA) and held the position of Co-Chairman for the organization. Mr. Field served as a member of the National Advisory Committee for (CARF) the Rehabilitation Accreditation Commission and as a member of the assisted living task force for the American Health Care Association (AHCA).

Lee has a Bachelor’s degree in Business Administration from Eastern Washington University and has continued studies in Geriatric Mental Health through the University of Washington.

Randy Trettevik, Chief Financial Officer

Randy Trettevik, Chief Financial Officer at Senior Services of AmericaRandy Trettevik
Chief Financial Officer

Mr. Trettevik is a principal of Senior Services of America (SSA) and served as the Chief Financial Officer since 2000. Mr. Trettevik has over 30 years’ of industry experience. He has completed transactions in excess of $250M involving the acquisition, development, financing and disposition of senior housing properties.

As CFO, Mr. Trettevik is responsible for the overall financial operation and management of SSA, including budgeting, forecasting and financial reporting. In addition, he oversees the tax and legal aspects of the Company and plays an integral role in strategic planning and asset management. He also oversees financing transactions for the Company, including conventional and government agency loans, as well as long-term leases and joint ventures. Mr. Trettevik is the Company liaison for third-party management clients.

Prior to the creation of SSA, Mr. Trettevik joined Careage Development Company specializing in senior housing and health care properties.  He served as Senior Vice President. He was responsible for the acquisition and development of senior housing properties, which included free-standing properties, as well as campuses with multi-levels of care and services. In addition, Mr. Trettevik was responsible for securing construction and acquisition financing for projects. Mr. Trettevik was integrally involved with creating and implementing investment strategies for Careage. The geographic focus of the company was on the West Coast. While at Careage Development he was instrumental in the formation of AEW/Careage, a joint venture with AEW Capital Management.  The joint venture was backed by a $50M equity commitment and implemented a business plan to invest in senior housing properties totaling $200M.

Prior to joining Careage, Mr. Trettevik served as Vice President of Safecare Company, the senior housing division of SAFECO Corporation (NASDAQ:SAFC). Mr. Trettevik built and managed a portfolio of properties which included hospitals, nursing homes, retirement centers and assisted living facilities throughout the nation, through development joint ventures and acquisition. During his 16-year career with various Safeco companies, Mr. Trettevik was responsible for the acquisition and disposal of assets as well as creating joint ventures with industry owners and operators. Mr. Trettevik was instrumental in establishing a number of joint ventures with third-party developers and operators.

Mr. Trettevik began his career with the public accounting firm Deloitte, Haskins and Sells in 1981 specializing in the audit of real estate and health care companies.

Randy is a graduate of the University of Washington where he earned his degree in Business Administration and subsequently passed the exam and became a Certified Public Accountant.

Brenda Chambers, Chief Operating Officer

Brenda Chambers, Chief Operating Officer at Senior Services of AmericaBrenda Chambers
Chief Operating Officer

Ms. Chambers serves as the Chief Operating Officer for Senior Services of America. Her experience encompasses over 25 years in the successful management of senior care communities including assisted living, memory care, and skilled care environments.

Ms. Chambers began her career as an AIT (Administrator in Training) for Hill Haven Nursing Homes. She has worked for several of the largest senior care providers including Emeritus, Aegis and Bonaventure Senior Living, and has held positions including Executive Director, Marketing Director, Regional Director and Vice President of Operations. Ms. Chambers is the National Representative for Washington for NCAL, a past President of NorALFA, and served on the Board of Directors for WHCA as the Assisted Living Representative.

Ms. Chambers expertise includes start-up operations, developing programs and interiors for Memory Care environments and effective community and portfolio management.

Ms. Chambers received her BA in Health Care Administration from Eastern Washington University where she was student body President and active in student affairs. She holds a healthcare license as a Nursing Home Administrator in Washington State.

Brenda is married and enjoys spending time with her husband, family and two Labrador Retrievers, as well as golfing and hiking in her spare time.

Sara Leick, Corporate Controller

Sara Leick, CPA, Corporate Controller at Senior Services of AmericaSara Leick, CPA
Corporate Controller

Ms. Leick has over 20 years of financial management experience including 15 years in the senior housing, assisted living, and nursing home industry. As the Controller for Senior Services of America, she oversees the accounting and payroll department as well as manages the company’s health benefits program.

Prior to joining SSA, Ms. Leick worked for Sound Physicians, Nikkei Concerns and Regency Pacific. During her tenure at Regency Pacific, she held successive roles as Senior Accountant, Assistant Controller and was promoted to Controller in 2003. During this time, Regency Pacific grew from 20 to over 50 facilities.

Sara is a graduate of the University of Washington where she earned a BA in Business Administration with concentration in accounting. She grew up in Washington State and enjoys spending time with her family and participating in her son’s activities.

Wendy Mildner, Vice President of Clinical Services

Wendy Mildner, Vice President of Clinical Services at Senior Services of AmericaWendy Mildner
Vice President of Clinical Services

Ms. Mildner joined SSA in September 2009, bringing with her 30 years of medical training and health care management experience. An ICU-and ER-trained Registered Nurse with a Master’s in Nursing Administration, Ms. Mildner is currently pursuing a Doctorate in Nursing Practice at Waynesburg University.

Before coming to SSA, Ms. Mildner spent several years in nursing and management positions concentrating on correctional health care. At St. Francis Central Hospital, she was the head nurse on an inmate unit. During her time at the hospital, she operated a drug and alcohol program and worked in physician recruitment and retention.

Her affinity for correctional medicine brought Ms. Mildner to a national correctional medicine company. There she acted as a site manager, a regional manager, and eventually as the Director of HR and Risk Management, a position she held for six years before becoming the Director of Mobile Operations Quality Assurance & Training for Central Blood Bank. As the Mobile Operations director, Ms. Mildner directed and supervised the operations of fourteen mobile blood drive units, including scheduling, customer service, and quality control for the blood draw process. Ms. Mildner was recognized as Manager of the Year at Central Blood Bank in 2007.

Ms. Mildner’s transition into the field of senior living came when Ms. Mildner became the Resident Services Director for a five-star assisted living community, overseeing the community residents’ clinical care.  At this community, she supervised medication administration, fall prevention, and personal care for the residents, as well as customer service for active and prospective community members.

An avid reader, Wendy also enjoys spending time with her husband of 27 years, Mike, her daughter, and their two dogs, especially when the time is spent at the beach. She is a member of Sigma Theta Tau International, a nursing honors society.

Rita Christensen, VP of Sales/Special Projects

Rita Christensen, VP of Sales/Special Projects at Senior Services of AmericaRita Christensen
VP of Sales/Special Projects

Rita Christensen is VP of Sales/Special Projects for Senior Services of America.  Her experience encompasses 35 years working with Seniors in various sales and management level capacities.

Ms. Christensen has worked for National companies including Emeritus and Bonaventure where she held the position of Executive Director, Marketing Director, Regional Director of Operations, and Regional Director of Sales.  She was the VP of Sales and Marketing for Compass Pointe Healthcare System prior to joining SSA. At Compass Pointe Healthcare System, Ms. Christensen was responsible for achieving 100% occupancy for an entire region in less than one year. She is a Certified Assisted Living Director in multiple states including WA, CO and MT.

Ms. Christensen began her career in Long Term Care as a Business Office Manager for The Hillhaven Corporation.

Kerrie Kennedy, Director of Marketing

Kerrie Kennedy Director of Marketing at Senior Services of America

Kerrie Kennedy
Director of Marketing

Ms. Kennedy brings more than 20 years of strategic marketing and communications experience, working for numerous organizations and marketing firms in the Puget Sound area. Prior to joining Senior Services of America, Ms. Kennedy worked for Tacoma-based health system CHI Franciscan managing marketing for several service lines, including Primary Care, Women’s and Children, Urgent Care, Virtual Urgent Care, Orthopedics and Cardiovascular. She also provided marketing to support business development for Franciscan Medical Group, practice development for physicians and marketing support for the organization’s accountable care organization. Prior to this, she provided marketing services at the Carol Milgard Breast Center.

As Marketing Manager for Point Ruston, a mixed-use waterfront development in Tacoma, she was instrumental in introducing the luxury development to both the residential and business community while driving leads to the sales team. Before moving back to Tacoma, Ms. Kennedy provided strategy and account management for several branding and advertising agencies in Seattle. She is well-versed in SEO and digital marketing, branding and strategic marketing.

A Tacoma native, Ms. Kennedy earned her bachelor’s degree in Advertising from Marquette University in Milwaukee, Wisconsin, with a minor in Interdisciplinary Studies. She enjoys spending time with family and friends, wine tasting, kayaking and rooting for the Seahawks.

Melissa Sloper, Divisional Director of Operations, Southeast

Melissa Sloper, District Director of Operations at Senior Services of America

Melissa Sloper
Divisional Director of Operations, Southeast

Ms. Sloper joined SSA as District Director of Operations.  Her experience encompasses over 16 years of successful management of Retirement, Assisted Living, Memory Care, Home Health and Hospice services.

Ms. Sloper began her career as the Director of Sales and Marketing at a start-up community and was quickly promoted to Executive Director.  She has worked for several high quality senior care providers including; Regent Assisted Living, Lifestyles LLC, Integral Senior Living, Bonaventure, and Cascade Living Group. She has experience leading Home Health and Hospice sales and operations.  She has served on the Board of Directors for The American Cancer Society, Alzheimer’s Association, The McKay-Dee Hospital Women’s Council, and The Chamber of Commerce Women in Business.

Ms. Sloper received her BS in Family Studies from Pacific Lutheran University.  She holds a license in Utah and Washington as an Assisted Living Administrator.

Melissa is married with four children, four grandchildren, two cats and a Mastiff.  She spends her spare time hiking, kayaking, and enjoying her family. Her motto is “Make it Happen”.

Cassie Cain, Divisional Director of Operations, East

Lee Field at Senior Services of America

Cassie Cain
Divisional Director of Operations, East

Mrs. Cain joined SSA in 2009 as the Memory Care Coordinator and has grown with our company, as an Executive Director and most recently into her current position as the Divisional Director of Operations, East.  Mrs. Cain has been honored with Best Operating Performance at Broadmore in Teays Valley as well as the SSA Core Values award.  Mrs. Cain has continued to provide a thriving community in Teays Valley consisting of Assisted Living, as well as Alzheimer’s/Dementia care community and has received an award and voted “Best in the Valley” by the Herald Dispatch newspaper.

Prior to joining SSA, Mrs. Cain worked as an LPN managing physicians’ offices as well as a Care Plan Specialist in a long-term care community.

Mrs. Cain spends her off hours with her husband and two children.  She loves the beach and travels to Florida as much as she can.

Vonda Johnson, Divisional Director of Operations, Midwest

Lee Field at Senior Services of America

Vonda Johnson
Divisional Director of Operations, Midwest

Ms. Johnson joined SSA in 2007 as an administrative assistant and has grown with our company first into an Executive Director position and most recently into a Divisional Operations role.  Ms. Johnson has been honored with SSA’s Rising Star Award and Executive Director of the Year Award crediting her team’s passion and caring for others as keys to success.  Ms. Johnson and her team have devoted much of their energy to the Veteran population in the Murfreesboro area, focusing on helping residents with PTSD and anxiety disorders.       

Prior to joining the SSA team, Ms. Johnson worked with dental offices in the middle Tennessee area as an independent consultant and trainer developing a customer service and management plan for each practice and helping to lead dentists and their teams to successful operations and customer service excellence.

Ms. Johnson is an artist and enjoys spending time in the company of Krash, a very energetic teacup Schnauzer, who thinks her paintings and photography are amazing.  

Elena Roppel, Divisional Director of Operations, Memory Care

Jody Lane, Dining Services Specialist at Senior Services of AmericaElena Roppel
Divisional Director of Operations, Memory Care

Elena began her long term care career in 2002 as a caregiver/restorative aid. Elena quickly moved on to positions in staff development and quality assurance before becoming an Executive Director. Elena was the Executive Director for Homeplace Burlington and The Bellingham at Orchard. During Elena’s career she focused on memory care and the art of challenging behaviors and training for dementia and Alzheimer’s disease. Elena received her certification as a Cognitive Stimulation Instructor in 2013. Elena has dedicated her adult career to memory care, resident and family advocacy, along with building awareness in her community and others of Alzheimer’s and Dementia.  Elena obtained her Bachelor’s degree in Healthcare Administration from University of Phoenix.

In 2012 Elena was awarded the Assisted Living Executive Director of the Year from the Washington Healthcare Association for her many contributions to the memory care community as a whole. 

Elena spends her free time coaching high school basketball, select softball, little league president, camping with friends and family and enjoying her spouse and two 16 year old kids. 

Jody Lane, Dining Services Specialist

Jody Lane, Dining Services Specialist at Senior Services of AmericaJody Lane
Dining Services Specialist

Ms. Lane joined SSA in 2016 as the Dining Services Consultant. She is a Chef with an extensive culinary background and brings 35 years of food service and restaurant experience to the company. Her most recent 15 years have been focused on the Senior Living Industry where she previously worked with Bonaventure Senior Living.

Jody has an affinity for working with seniors and working alongside the team members in the field. She is responsible for staff development and service delivery training for the Dining Services Managers, Cooks and Servers at the Community level. She provides day-to-day support and collaboration with the Dining Services teams and works closely with the life enrichment and wellness teams to bring cohesion between life enrichment, wellness and the dining services experience.

In her role, Ms. Lane also leads the SSA Dining Quality Assurance Program including menu management, monitoring systems for cost control, and providing ordering guidelines.  She implemented resident dining surveys to help meet resident requests, as well as company standards, and assists marketing with the branding of the company dining services program.  She is also responsible for partnering with Consulting Dietitians with the goal of nutritional soundness and compliance within our dining services program.

Jody has been married to her husband Rick for 23 years and in her spare time enjoys being with her family and taking her “Food Truck” to special events and Fairs.

Heather Perkins, Human Resource Manager

Sherry Egkan Executive Assistant / Office Manager at Senior Services of AmericaHeather Perkins
Human Resource Manager

Mrs. Perkins is the Human Resource Manager. She brings almost 20 years of experience in HR administration. She has previously managed a team of HR specialists, supported over 1300 employees across multiple locations, supported all functions of the human resource department and was responsible for the administration of medical/dental/vision/worker’s compensation programs, ensuring compliance with applicable laws and regulations.

Mrs. Perkins’ expertise is in Benefit Program and Performance Management, Compensation  Administration, Employee Relations, HR Workflows, Regulatory Compliance EEO, Affirmative Action, FMLA, Project 
Management and HRIS Implementation and Management.

Mrs. Perkins received an Associates of Arts in Education from Peninsula College in WA.

Sherry Egkan, Executive Assistant/Office Manager

Sherry Egkan Executive Assistant / Office Manager at Senior Services of AmericaSherry Egkan
Executive Assistant / Office Manager

Ms. Egkan joined Senior Services of America in 2005. As the Executive Assistant and Office Manager, Ms. Egkan is primarily the Executive Assistant to Lee Field, CEO and Randy Trettevik, CFO. Among her other duties, Ms. Egkan serves as the Office Manager for the corporate office and as the company’s Travel Manager where she coordinates the travel arrangements for the Executive Management team, as well as all company team members. Ms. Egkan has over 15 years experience in assisting upper management in the senior living industry.

Prior to joining Senior Services of America, in 2000 Ms. Egkan was the Executive Assistant to the CEO for Briazz, Inc., the owner of upscale sandwich shops in downtown locales throughout the United States. In 1998 prior to Briazz, Ms. Egkan was the Property Manager for Careage, Inc., a development and management company specializing in senior housing and health care properties. In 1996 prior to joining Careage Ms. Egkan served as Executive Assistant for Mr. Trettevik at Safecare Company, the senior housing division of Safeco Properties.

Ms. Egkan has resided in the Seattle/Tacoma area since 1994 when she relocated from Newport Beach, CA where she spent over 15 years as executive support and office manager for various commercial real estate companies. Sherry currently resides in Gig Harbor where she enjoys spending her spare time traveling and reading and is an avid Seahawks fan, as well as staying connected 24/7 to Senior Services of America.