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Senior Services of America Management Team

Lee Field, Chief Executive Officer and President

Lee Field at Senior Services of America

Lee Field
Chief Executive Officer and President

As founder of Senior Services of America, Mr. Field’s experience with senior housing encompasses over 30 years in marketing and operations, acquisition, development and finance of senior housing and care service alternatives for the elderly. During his career, Mr. Field has been instrumental in the completion of over $500M in senior housing and assisted living transactions.

Prior to the formation of Senior Services of America in 1999, Mr. Field served as an executive officer of Alterra Healthcare Corporation. Mr. Field was President of ALS Canada, a subsidiary of Alterra Healthcare Corporation. Prior to being President of ALS Canada, Mr. Field served as Senior Vice President of Acquisition. During his tenure as the company’s acquisition officer, Mr. Field completed in excess of $130M in transactions for the company.

Prior to joining Alterra, Mr. Field held a succession of executive positions including Executive Vice President and Chief Operating Officer at Crossings Corporation from 1993 until the Crossings Corporation merger with Alterra in the spring of 1995. As Executive Vice President and Chief Operating Officer, Mr. Field was instrumental in the company’s growth and recognition as an early leader in the assisted living industry. Mr. Field held the position of Vice President of Operations from 1989 to 1993, and held managerial positions in Marketing and Market Feasibility upon joining the company in 1984. Crossings Corporation was a developer, owner and operator of senior housings and assisted living projects with 1,500 units located throughout the Western United States.

As a recognized advocate for the senior housing and elderly care service industries, Mr. Field has been an industry speaker regionally and nationally and has successfully lobbied for state legislation in support of the industry. Mr. Field currently serves on the Board of the National Center for Assisted Living (NCAL), as well as the Board of Washington Health Care Association (WHCA).  He also serves as Chair of the Washington Center for Assisted Living Reimbursement Committee. Mr. Field has previously served as the President of the Northwest Assisted Living Facilities Association (NorALFA), served on the Board of the American Senior Housing Association (ASHA) and held the position of Co-Chairman for the organization. Mr. Field served as a member of the National Advisory Committee for (CARF) the Rehabilitation Accreditation Commission and as a member of the assisted living task force for the American Health Care Association (AHCA).

Lee has a Bachelor’s degree in Business Administration from Eastern Washington University and has continued studies in Geriatric Mental Health through the University of Washington.

Randy Trettevik, Chief Financial Officer

Randy Trettevik, Chief Financial Officer at Senior Services of AmericaRandy Trettevik
Chief Financial Officer

Mr. Trettevik is a principal of Senior Services of America (SSA) and served as the Chief Financial Officer since 2000. Mr. Trettevik has over 30 years’ of industry experience. He has completed transactions in excess of $250M involving the acquisition, development, financing and disposition of senior housing properties.

As CFO, Mr. Trettevik is responsible for the overall financial operation and management of SSA, including budgeting, forecasting and financial reporting. In addition, he oversees the tax and legal aspects of the Company and plays an integral role in strategic planning and asset management. He also oversees financing transactions for the Company, including conventional and government agency loans, as well as long-term leases and joint ventures. Mr. Trettevik is the Company liaison for third-party management clients.

Prior to the creation of SSA, Mr. Trettevik joined Careage Development Company specializing in senior housing and health care properties.  He served as Senior Vice President. He was responsible for the acquisition and development of senior housing properties, which included free-standing properties, as well as campuses with multi-levels of care and services. In addition, Mr. Trettevik was responsible for securing construction and acquisition financing for projects. Mr. Trettevik was integrally involved with creating and implementing investment strategies for Careage. The geographic focus of the company was on the West Coast. While at Careage Development he was instrumental in the formation of AEW/Careage, a joint venture with AEW Capital Management.  The joint venture was backed by a $50M equity commitment and implemented a business plan to invest in senior housing properties totaling $200M.

Prior to joining Careage, Mr. Trettevik served as Vice President of Safecare Company, the senior housing division of SAFECO Corporation (NASDAQ:SAFC). Mr. Trettevik built and managed a portfolio of properties which included hospitals, nursing homes, retirement centers and assisted living facilities throughout the nation, through development joint ventures and acquisition. During his 16-year career with various Safeco companies, Mr. Trettevik was responsible for the acquisition and disposal of assets as well as creating joint ventures with industry owners and operators. Mr. Trettevik was instrumental in establishing a number of joint ventures with third-party developers and operators.

Mr. Trettevik began his career with the public accounting firm Deloitte, Haskins and Sells in 1981 specializing in the audit of real estate and health care companies.

Randy is a graduate of the University of Washington where he earned his degree in Business Administration and subsequently passed the exam and became a Certified Public Accountant.

Brenda Chambers, Chief Operating Officer

Brenda Chambers, Chief Operating Officer at Senior Services of AmericaBrenda Chambers
Chief Operating Officer

Ms. Chambers serves as the Chief Operating Officer for Senior Services of America. Her experience encompasses over 25 years in the successful management of senior care communities including assisted living, memory care, and skilled care environments.

Ms. Chambers began her career as an AIT (Administrator in Training) for Hill Haven Nursing Homes. She has worked for several of the largest senior care providers including Emeritus, Aegis and Bonaventure Senior Living, and has held positions including Executive Director, Marketing Director, Regional Director and Vice President of Operations. Ms. Chambers is the National Representative for Washington for NCAL, a past President of NorALFA, and served on the Board of Directors for WHCA as the Assisted Living Representative.

Ms. Chambers expertise includes start-up operations, developing programs and interiors for Memory Care environments and effective community and portfolio management.

Ms. Chambers received her BA in Health Care Administration from Eastern Washington University where she was student body President and active in student affairs. She holds a healthcare license as a Nursing Home Administrator in Washington State.

Brenda is married and enjoys spending time with her husband, family and two Labrador Retrievers, as well as golfing and hiking in her spare time.

Lisa Culbert, Executive Vice President of Marketing

Lisa Culbert, Executive Vice President of Marketing at Senior Services of AmericaLisa Culbert
Executive Vice President of Marketing

Ms. Culbert joined SSA in 2009. As the Executive Vice President of Marketing, Ms. Culbert directs the Company’s marketing and sales activities at all of the SSA Communities as well as manages the corporate marketing and graphics department. Ms. Culbert is a member of the Executive Management team and is an effective and active participant in the daily direction and development of the Company’s marketing programs at both the field and corporate level. Ms. Culbert’s guidance has proven instrumental in the company’s marketing and occupancy performance.

Ms. Culbert has been involved in Senior Housing since 1988 and has extensive experience in all areas of senior living marketing. She has also served as an interim operations manager at both the community and regional levels, helping communities through successful openings as well as management transitions. Prior to working with Senior Services of America, Ms. Culbert held the successive positions of Marketing Assistant, Marketing Director and Vice-President of Marketing for Crossings Corporation; a developer and operator of assisted and independent living in the Western United States. Ms. Culbert played a key role in the successful marketing and filling of start-up Assisted Living Communities for the company as well as the development of the company’s marketing systems and in-house graphic department. Ms. Culbert participated in the merger between Crossings and Alternative Living Services in 1996 and was involved in all aspects of marketing activities and transition steps during the initial public offering of Alternative Living Services (Amex – ALI). From 1996-1998, she held the position of Regional Vice-President of Marketing for ALS.

From 1998-2008, Ms. Culbert had her own business, and enjoyed having the flexibility in her schedule while her children were young. Prior to joining Crossings she was an Account Executive for a Regional Advertising Agency where she earned a “Totem Award” from PRSA (Public Relations Society of America) for her work on a Senior Housing bond issue.

Lisa received her BA in Communications from Washington State University. In her spare time, she enjoys being with her family, gardening, golfing or skiing and attending her kids school and sports activities. She is a member of the WSU and Gamma Phi Beta alumni associations.

Sara Leick, Corporate Controller

Sara Leick, CPA, Corporate Controller at Senior Services of AmericaSara Leick, CPA
Corporate Controller

Ms. Leick has over 20 years of financial management experience including 15 years in the senior housing, assisted living, and nursing home industry. As the Controller for Senior Services of America, she oversees the accounting and payroll department as well as manages the company’s health benefits program.

Prior to joining SSA, Ms. Leick worked for Sound Physicians, Nikkei Concerns and Regency Pacific. During her tenure at Regency Pacific, she held successive roles as Senior Accountant, Assistant Controller and was promoted to Controller in 2003. During this time, Regency Pacific grew from 20 to over 50 facilities.

Sara is a graduate of the University of Washington where she earned a BA in Business Administration with concentration in accounting. She grew up in Washington State and enjoys spending time with her family and participating in her son’s activities.

Wendy Mildner, Vice President of Clinical Services

Wendy Mildner, Vice President of Clinical Services at Senior Services of AmericaWendy Mildner
Vice President of Clinical Services

Ms. Mildner joined SSA in September 2009, bringing with her 30 years of medical training and health care management experience. An ICU-and ER-trained Registered Nurse with a Master’s in Nursing Administration, Ms. Mildner is currently pursuing a Doctorate in Nursing Practice at Waynesburg University.

Before coming to SSA, Ms. Mildner spent several years in nursing and management positions concentrating on correctional health care. At St. Francis Central Hospital, she was the head nurse on an inmate unit. During her time at the hospital, she operated a drug and alcohol program and worked in physician recruitment and retention.

Her affinity for correctional medicine brought Ms. Mildner to a national correctional medicine company. There she acted as a site manager, a regional manager, and eventually as the Director of HR and Risk Management, a position she held for six years before becoming the Director of Mobile Operations Quality Assurance & Training for Central Blood Bank. As the Mobile Operations director, Ms. Mildner directed and supervised the operations of fourteen mobile blood drive units, including scheduling, customer service, and quality control for the blood draw process. Ms. Mildner was recognized as Manager of the Year at Central Blood Bank in 2007.

Ms. Mildner’s transition into the field of senior living came when Ms. Mildner became the Resident Services Director for a five-star assisted living community, overseeing the community residents’ clinical care.  At this community, she supervised medication administration, fall prevention, and personal care for the residents, as well as customer service for active and prospective community members.

An avid reader, Wendy also enjoys spending time with her husband of 27 years, Mike, her daughter, and their two dogs, especially when the time is spent at the beach. She is a member of Sigma Theta Tau International, a nursing honors society.

Rita Christensen, VP of Sales/Special Projects

Rita Christensen, VP of Sales/Special Projects at Senior Services of AmericaRita Christensen
VP of Sales/Special Projects

Rita Christensen is VP of Sales/Special Projects for Senior Services of America.  Her experience encompasses 35 years working with Seniors in various sales and management level capacities.

Ms. Christensen has worked for National companies including Emeritus and Bonaventure where she held the position of Executive Director, Marketing Director, Regional Director of Operations, and Regional Director of Sales.  She was the VP of Sales and Marketing for Compass Pointe Healthcare System prior to joining SSA. At Compass Pointe Healthcare System, Ms. Christensen was responsible for achieving 100% occupancy for an entire region in less than one year. She is a Certified Assisted Living Director in multiple states including WA, CO and MT.

Ms. Christensen began her career in Long Term Care as a Business Office Manager for The Hillhaven Corporation.

Lisa Lloyd, Operations and Sales Specialist

Lisa Lloyd, Operations and Sales Specialist at Senior Services of AmericaLisa Lloyd
Operations and Sales Specialist

Lisa joined SSA in 2012 as the Community Relations Director for Birchview Memory Care.  She was promoted to Executive Director of Birchview in 2013 and Senior Executive Director in 2015 where she began overseeing the Memory Care program for the company. In 2016 Ms. Lloyd was promoted to Operations/Sales Specialist for SSA  and has direct responsibilities for training new Executive Directors and continually improving our memory care platforms and operations.  Under her leadership, we continue to see increased operating efficiency and improved occupancy performance. 

Prior to joining SSA, Ms. Lloyd began her career at the State Hospital North in Orofino Idaho as a Mental Health Technician responsible for individual and group counseling, as well as discharge planning.  In this position, she also chaired the Quality Assurance Committee.   Her move to senior housing came in 2000 when she became Marketing Director for Clearwater Health and Rehabilitation in Orofino, Idaho.  Lisa’s responsibilities quickly grew to the Regional Marketing Director role where she was responsible for improving occupancy.  From there, Ms. Lloyd moved to become an Administrator in Training for La Crosse Health and Rehabilitation in Coeur D’ Alene, ID.

Lisa has her BA in Psychology from the University of Montana, and is a Certified Chemical Dependency Counselor, Certified Mental Health Technician, Certified Nursing Assistant, a graduate of the WSU Master Gardener program and an Alzheimer’s Association Support Group Facilitator.

Melissa Sloper, District Director of Operations

Melissa Sloper, District Director of Operations at Senior Services of AmericaMelissa Sloper
District Director of Operations

Ms. Sloper joined SSA as District Director of Operations.  Her experience encompasses over 16 years of successful management of Retirement, Assisted Living, Memory Care, Home Health and Hospice services.

Ms. Sloper began her career as the Director of Sales and Marketing at a start-up community and was quickly promoted to Executive Director.  She has worked for several high quality senior care providers including; Regent Assisted Living, Lifestyles LLC, Integral Senior Living, Bonaventure, and Cascade Living Group. She has experience leading Home Health and Hospice sales and operations.  She has served on the Board of Directors for The American Cancer Society, Alzheimer’s Association, The McKay-Dee Hospital Women’s Council, and The Chamber of Commerce Women in Business.

Ms. Sloper received her BS in Family Studies from Pacific Lutheran University.  She holds a license in Utah and Washington as an Assisted Living Administrator.

Melissa is married with four children, four grandchildren, two cats and a Mastiff.  She spends her spare time hiking, kayaking, and enjoying her family. Her motto is “Make it Happen”.

Jody Lane, Dining Services Specialist

Jody Lane, Dining Services Specialist at Senior Services of AmericaJody Lane
Dining Services Specialist

Ms. Lane joined SSA in 2016 as the Dining Services Consultant. She is a Chef with an extensive culinary background and brings 35 years of food service and restaurant experience to the company. Her most recent 15 years have been focused on the Senior Living Industry where she previously worked with Bonaventure Senior Living.

Jody has an affinity for working with seniors and working alongside the team members in the field. She is responsible for staff development and service delivery training for the Dining Services Managers, Cooks and Servers at the Community level. She provides day-to-day support and collaboration with the Dining Services teams and works closely with the life enrichment and wellness teams to bring cohesion between life enrichment, wellness and the dining services experience.

In her role, Ms. Lane also leads the SSA Dining Quality Assurance Program including menu management, monitoring systems for cost control, and providing ordering guidelines.  She implemented resident dining surveys to help meet resident requests, as well as company standards, and assists marketing with the branding of the company dining services program.  She is also responsible for partnering with Consulting Dietitians with the goal of nutritional soundness and compliance within our dining services program.

Jody has been married to her husband Rick for 23 years and in her spare time enjoys being with her family and taking her “Food Truck” to special events and Fairs.

Sherry Egkan, Executive Assistant / Office Manager

Sherry Egkan Executive Assistant / Office Manager at Senior Services of AmericaSherry Egkan
Executive Assistant / Office Manager

Ms. Egkan joined Senior Services of America in 2005. As the Executive Assistant and Office Manager, Ms. Egkan is primarily the Executive Assistant to Lee Field, CEO and Randy Trettevik, CFO. Among her other duties, Ms. Egkan serves as the Office Manager for the corporate office and as the company’s Travel Manager where she coordinates the travel arrangements for the Executive Management team, as well as all company team members. Ms. Egkan has over 15 years experience in assisting upper management in the senior living industry.

Prior to joining Senior Services of America, in 2000 Ms. Egkan was the Executive Assistant to the CEO for Briazz, Inc., the owner of upscale sandwich shops in downtown locales throughout the United States. In 1998 prior to Briazz, Ms. Egkan was the Property Manager for Careage, Inc., a development and management company specializing in senior housing and health care properties. In 1996 prior to joining Careage Ms. Egkan served as Executive Assistant for Mr. Trettevik at Safecare Company, the senior housing division of Safeco Properties.

Ms. Egkan has resided in the Seattle/Tacoma area since 1994 when she relocated from Newport Beach, CA where she spent over 15 years as executive support and office manager for various commercial real estate companies. Sherry currently resides in Gig Harbor where she enjoys spending her spare time traveling and reading and is an avid Seahawks fan, as well as staying connected 24/7 to Senior Services of America.