Frequently asked questions at our senior living community



You have a question, we have an answer. Check out our commonly asked questions below.

When is the right time to move to a senior community?

The best time to make the move to a senior community is before you or your loved one has something happen that ultimately forces you to make the move to a senior community. Doing research and starting to think about community options before the need arises can help avoid having to make a move because of a crisis situation. Once you begin learning more about the senior community lifestyle and services, take a tour and experience the atmosphere and meet the residents and staff, you'll realize that there are many wonderful advantages to living in a senior community.

What if I/my parent(s) have a home to sell?

We're here to help you navigate that road as smoothly as possible. We work with local real estate agents, referral sources, moving companies, estate planners, etc., who may be able to assist you in selling your home and answering your questions and concerns about the sale of your home.

What services are included in the rent?

At Memory Haven, the base rent includes 3 meals a day, weekly housekeeping, activity and life enrichment programs, utilities such as electricity, water and garbage, WiFi and 24-hour staff.

Does Memory Haven offer hospice services?

Our goal is to allow our residents to remain in their community home. We work closely with hospice agencies in each locality so that we can ensure the appropriate hospice services will be available for our community residents within the scope of our state regulations.

How is Memory Haven different from other senior communities?

We are keenly aware that first and foremost, Memory Haven is where our residents call home. Our goal is to make sure our "work" is centered around the best customer service and care we provide for our residents in their homes each and every day. Memory Haven offers memory care and respite care in a homelike setting. As dementia symptoms progress, our goal is to improve our residents’ sense of well-being by providing emotional support and helping to maintain familiar activities and social contacts. This allows us to provide a nurturing atmosphere in which all residents are encouraged to thrive—wherever they are in their dementia journey.

How do I know which level of care my loved one needs?

Our Wellness Director and Executive Director meet with each prospective resident to talk about their routine and lifestyle, services that may be needed and identify and determine their individual abilities and needs. Once the Wellness Director has met with the prospective resident and/or his or her family, the Director will develop a service plan that is designed to accommodate and meet the resident's needs while encouraging as much independence as possible.

What types of services does Memory Haven offer?

Memory Haven offers a wide range of services and amenities such as housekeeping, personal laundry service, daily meals, assistance with activities of daily living, life enrichment and social programs, pharmacy ordering and distribution, incontinence program including ordering of supplies, as well as assistance with eating, bathing and dressing.

Which services are optional services?

In addition to the basic services provided to all of our residents, assisted living provides many optional services designed to accommodate individual needs. Assistance with bathing, dressing, medication assistance, escorts to activities and dining, and incontinence assistance are just a few of the daily living services we can assist residents with.

What types of activities are offered at Memory Haven?

Memory Haven offers a wide array of daily activities for the interest, entertainment, and well-being of our residents. The monthly schedule of activities may include arts and craft projects, board and card games, religious programs, and much more.

What is respite care?

Respite care is a short-term stay while a resident's loved one or family goes out of town or may need a break from being a full-time caregiver to a loved one. Short-term stays are also a great way for residents to get the extra care and help needed while recovering from surgery or illness.

Memory Haven

(253) 470-4838

5107 Parker Rd E Sumner, WA 98390 US

What is memory/Alzheimer's/dementia care?

Memory care is for those individuals that have memory loss or other cognitive impairments who also need assistance with activities of daily living. We prepare a full schedule of activities appropriate to our memory care residents' physical abilities and awareness.

What is independent living?

Independent living is for active individuals who do not need assistance with personal care. Residents are generally able to make their own meals, do their housekeeping and laundry, and come and go from the community independently — and are interested in the social benefits of a senior living community. Residents in independent living may also elect to have the senior community take care of their meals, housekeeping and laundry. Memory Haven does not offer independent living.

What is assisted living?

Assisted living provides assistance with the activities of daily living and the services vary depending on the resident's individual needs and wishes. Some of the services offered may include help with bathing or dressing, medication reminders, medication assistance, incontinence program, escorts to meals and activities, transportation services, housekeeping and personal laundry. Memory Haven does not offer assisted living.

How do we establish care charges?

Our Executive Director, in conjunction with our Wellness Director (Nurse) will be able to determine the monthly cost of your service plan after completing an assessment and learning more about your unique needs, your specific requests, lifestyle and routine. Sample questions asked during the get acquainted assessment may include:

  • What types of medications are you currently taking? How often do you take them?
  • When do you typically wake up?
  • When do you like to get dressed? Do you need help getting dressed?
  • How often do you prefer to shower or bathe?
  • What is your daily routine?
  • How do you like to spend your time?
  • What types of services would you like to receive?
  • Who do you call for help now?
  • What are some the daily tasks that may be difficult for you?
  • What concerns do you have?

We are looking forward to meeting with you and/or your loved one, gathering lifestyle information, as well as receiving information and requests from your physician. Once we have gathered your information and requests, we will be able to establish your care charges.

This process is designed so our residents receive and pay only for the care specific to their individual needs, routine, requests and services.